Social Media is a buzz-word of the marketing community. Many companies have sprung up offering services to set up and run social media accounts on Twitter and Facebook for businesses. But how can these tools benefit you, and what do they actually achieve?
Telaco will help you find the right social media mix for your company. It is important you develop a strategy to align your social media activity with your business processes. For example, when dealing with customer support via social media it is important that those managing the accounts have the information and authority to deal with customer problems as they arise. Telaco will help you identify where social media might be of benefit to your company – and then help you build your social media presence.
We can integrate your Social Media accounts with your website. This includes services such as setting up automatic posting of your website content to your social media accounts. We can select and customise plugins that allow users to comment and share your content, and install analytics to track response rates.
We can help train you and your staff to use Social Media effectively – making sure that it isn’t simply an item to tick off on your online to-do list, but a key part of your business processes. It takes time to build your social media communications, and training is a key part of that.
For more information, you can download our guide: Getting Started with WordPress, Mailchimp, and Social Media.
